Privacy Policy

Last updated: May 20, 2026

Preferred Heating & Cooling® (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect
We may collect personal information such as your name, email address, phone number, and service address when you submit it through contact forms or service requests. We may also collect technical information such as IP address, browser type, device information, and pages visited through standard analytics tools. Service-related information, such as details about HVAC service requests, scheduling, and customer support interactions, may also be collected.

2. How We Use Your Information
We use your information to provide HVAC services, respond to inquiries, schedule appointments, improve our website, send updates or service reminders, and maintain internal business records. We do not sell or rent your personal information.

3. Sharing Your Information
We may share your information with trusted service providers who help operate our business, such as scheduling tools or payment processors. These partners are required to protect your information. We may also share information if required by law. We do not share your information with third parties for marketing purposes.

4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve performance, analyze traffic, and remember your preferences. You may disable cookies in your browser settings.

5. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no online transmission is completely secure.

6. Your Choices
You may request access to the personal information we hold, ask us to update or correct it, or request deletion where legally allowed. Contact us using the information below to make a request.

7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us by sending a letter or call us No walk-ins allowed appointment only:

Preferred Heating & Cooling®
7736 Arendt Rd
Melvin, MI 48454
Phone: 810-378-5454
Email: only available to site members